A member of PKF International LTD
PKF Serbien
PKF International is a global family of legally independent companies with over 400 offices, operating in 150 countries worldwide. PKF is specialised in providing high quality audit, accounting, tax, and business advisory solutions to international and domestic organisations in all markets.
PKF Serbia, located in Belgrade, is a proud member of the global integration of auditing and consulting firms PKF International. A long tradition at the international level guarantees the quality and wide range of services provided by PKF networks. PKF Serbia is one of the leaders and one of the most successful auditing companies with steady growth of share and business in the Serbian market.
Task and challenge
After the presentation of the REISSWOLF 360° service portfolio, especially REISSWOLF archiving software solution and the following commercial negotiations, PKF Serbia made a decision to change the local provider for the service of physical archiving.
By entering into close cooperation with REISSWOLF, the customer intended to upgrade its record management to a solution providing all possible benefits of state-of-the-art records management solutions as well as security procedures.
REISSWOLF solution included the complete technical and operational relocation of the customer’s archived goods from a local provider’s site to the REISSWOLF archive in the forseen deadline.
Data entry to the REISSWOLF archiving software was performed only after defining a customer tailored, professional and individual solution. The customer is now enabled to access to his archived goods using the REISSWOLF archiving software application. At any moment he is able to oversee his complete archive stored and managed at REISSWOLF Serbia.
It was important for PKF Serbia to use both a custom made package which also is highly standardized, highly secure and in line with international standards.
Client benefits
Changing his service provider for REISSWOLF in the field of physical archiving, PKF is able to meet all requirements it asked for: storage of the recorded goods at an external but highly-secure archive, efficient organization and archive management, fast and reliable data access and delivery, online access and data retrieval and other additional services – and all this even coming with a cost reduction.
As a service oriented company REISSWOLF fully stands at the client’s disposition for support and assists on all issues relating to physical documentation archiving and documentation management.
REISSWOLF also provides a 24/7 web-based online user access including the definition of user groups with individual access right, permanent document status and history and on-demand scanning of selected documents possible at all times. All movements are documented and the sensitive archived goods are accessed by authorized staff only.
Finally, PKF was extremely happy to find out that REISSWOLF also offers a service for securely storing back-up tapes in IT data boxes and that REISSWOLF staff performs the collection and delivery service for the customer. As requested by PKF, a true living.data. solution was provided!
